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BexleyChildren's Services Procedures Manual

Family and Friends Care


Children Act 1989: Family and Friends Care: Statutory guidance for local authorities about family and friends providing care for children who cannot live with their parents.

Family Rights Group, Initial Family and Friends Care Assessment: A good practice guide outlines what a viability assessment for family and friend carers should look like, what social workers should consider and how to undertake international assessments.

Looking After Someone Else's Child: Government advice on the support and financial help you can get if someone else's child is living with you full time.


In October 2019 this chapter was reviewed and revised to reflect local arrangements and should be re-read throughout. A link was added to into Related Guidance to Looking After Someone Else's Child guidance.


  1. Introduction
  2. Values and Principles
  3. Legal Framework
  4. Different Situations whereby Children may be Living with Family and Friend Carers
  5. Provision of Financial Support - General Principles
  6. Accommodation
  7. Supporting Contact with Parents
  8. Family Group Conferences
  9. Complaints Procedure
  10. Annex A: Caring for Somebody Else's Child - Options

1. Introduction

Children may be brought up by members of their extended families, friends or other people who are connected with them for a variety of reasons and in a variety of different arrangements.

This policy sets out the local authority's approach towards promoting and supporting the needs of such children and covers the assessments which will be carried out to determine the services required and how such services will then be provided.

The manager with overall responsibility for this policy is to follow.

This policy will be regularly reviewed, and made freely and widely available.

2. Values and Principles

Consideration of children's welfare and best interests will always be at the centre of the work we do.

It is an underlying principle that children should be enabled to live within their families unless this is not consistent with their welfare. We will therefore work to maintain children within their own families, and facilitate services to support any such arrangements, wherever this is consistent with the child's safety and well-being. This principle applies to all children in need, including those who are looked after by the local authority. Where a child cannot live within his or her immediate family and the local authority is considering the need to look after the child, we will make strenuous efforts to identify potential carers within the child's network of family or friends who are able and willing to care for the child.

We will provide support for any such arrangements based on the assessed needs of the child, not simply on his or her legal status, and will seek to ensure that family and friends carers are provided with support to ensure that children do not become looked after by the local authority, or do not have to remain looked after longer than is needed. We will provide support and training in ways that are appropriate and encouraging for family and friends carers.

The local authority has a general duty to safeguard and promote the welfare of Children in Need* living within its area and to promote the upbringing of such children by their families. The way in which we fulfil this duty is by providing a range and level of services appropriate to those children's assessed needs (Section 17, Children Act 1989). This can include financial, practical or other support.

It is important to note that the local authority does not have a general duty to assess all arrangements where children are living with their wider family or friends network rather than their parents but it does have a duty where it appears that services may be necessary to safeguard or promote the welfare of a Child in Need.

*A Child in Need is defined in Section 17(10) of the Children Act 1989 as a child who is disabled or who is unlikely to achieve or maintain a reasonable standard of health or development without the provision of services by the local authority.

To clarify the children who may come within the definition of Children in Need, refer to The Bexley Threshold: Bexley Safeguarding Partnership - Effective Support for Children, Young People and Families in Bexley.

Children in Need may live with members of their family or friends in a variety of different legal arrangements, some formal and some informal. Different court orders are available to formalise these arrangements.

Looked after children will always come within the definition of Children in Need, whether they are accommodated under Section 20 of the Children Act 1989 (with parental consent) or in care subject to a Court Order whereby the local authority shares parental responsibility for the child. The local authority has a responsibility wherever possible to make arrangements for a looked after child to live with a member of the family (Section 22 of the Children Act 1989).

For a detailed summary of the meaning and implications of different legal situations, the rights of carers and parents, and the nature of decisions which family and friends carers will be able to make in relation to the child, please see Annex A: Caring for Somebody Else's Child - Options. Section 4, Different Situations whereby Children may be Living with Family and Friend Carers, which sets out the local authority's powers and duties in relation to the various options.

In relation to financial support, the local authority may provide carers of children in need with such support on a regular or one-off basis, under Section 17 of the Children Act 1989. This may include discretionary funding based upon a financial means test. However, the status of the placement will determine the nature and amount of the financial support and who can authorise its payment. The legal status of the child may have a bearing on the levels of financial support which may be available to carers, however. There are different legislative provisions which apply to financial support for children living with family or friends in looked after/adoption/special guardianship/Child Arrangements Order arrangements. The following sections of this policy set out the financial support that we may provide to family and friends who are caring for children in these different contexts.

4. Different Situations whereby Children may be Living with Family and Friends Carers

4.1 Informal family and friends care arrangements

Where a child cannot be cared for within his or her immediate family, the family may make their own arrangements to care for the child within the family and friends network.

The local authority does not have a duty to assess any such informal family and friends care arrangements, unless it appears to the authority that services may be necessary to safeguard or promote the welfare of a Child in Need. In such cases, the local authority has a responsibility under Section 17 of the Children Act 1989 to assess the child's needs and provide services to meet any assessed needs of the child. Following assessment, a Child in Need Plan will be drawn up and a package of support will be identified. This can comprise a variety of different types of services and support, including financial support.

Parental responsibility remains with the birth parents, but the carer may do what is reasonable to safeguard or promote the child's welfare.Where a child is placed in a family and friends carer arrangement (Regulation 24), the allocated social worker must ensure that checks with relevant children's social care departments where the carer resides, as well as police checks have been undertaken prior to this placement.  If this is not possible due to an emergency placement, these checks must be done on the day prior of the child's placement being made. 

The full assessment of the child's placement with their family and friends carer must be concluded within 16 weeks of their placement commencing. Extensions of up to 8 weeks will only be granted in exceptional circumstances and only by the prior approval of the Fostering Panel and no later than by week 14 of the assessment process.

When determining what the type of care arrangement is (informal or connected person, each case will fall on their particular facts. The two main questions to consider are:

  1. How much has the local authority done to get the child placed with the carer?
    • The more involvement the local authority has had, the more likely it is that the placement will be a connected person's foster carer.
  2. Has the local authority made it clear to the carer and parent throughout that the local authority is treating the placement as a private family arrangement and that any financial support will come from a parent with parental responsibility?
    • If there are no other options, such as increased support etc, then the more likely it is that the placement will be a connected person foster carer.

The more that a local authority has done beyond facilitating a conversation and agreement between the parent and carer about the arrangement, the more likely it is to be a connected person foster placement and the child is looked after. The following are examples of local authority actions that would suggest that the child is looked after:

  1. The local authority approaches the carer first about caring for the child;
  2. Alternative placement options were discussed with the parents but not used;
  3. The local authority says or intimates that if the carer will not provide care, the child will go in to local authority foster care;
  4. The local authority's records show that the social work team considered that local authority foster care was the only alternative;
  5. The local authority drafts an agreement for the carer and parent to sign;
  6. The local authority regulates the contact between the parent and child;
  7. The local authority completed a viability assessment of the carer.
A local authority trying to dispute the assertion that a child is looked after will need to show clear records explaining the arrangement and financial support. It is essential, therefore, that all placements are classified at the outset and not just assumed to be a private family arrangement. Any uncertainty is likely to result in a court finding that it is a connected person foster placement. The court will not accept the local authority trying to avoid its duty and responsibilities by way of mere technicalities.

4.2 Private fostering arrangements

A privately fostered child is a child under 16 (or 18 if disabled) who is cared for by an adult who is not a parent or close relative, where the child is to be cared for in that home for 28 days or more. Close relative is defined as 'a grandparent, brother, sister, uncle or aunt (whether of the full blood or half blood or by marriage or civil partnership) or step-parent.' It does not include a child who is Looked After by a local authority. In a private fostering arrangement, the parent still holds parental responsibility and agrees the arrangement with the private foster carer.

The local authority has a duty to assess and monitor the welfare of all privately fostered children and the way in which they carry out these duties is set out in the Children (Private Arrangements for Fostering) Regulations 2005. However, the local authority may also become involved with a child in a private fostering arrangement where the child comes within the definition of a Child in Need. In such cases, the local authority has a responsibility to provide services to meet the assessed needs of the child under Section 17 of the Children Act 1989. Following assessment, a Child in Need Plan will be drawn up and a package of support will be identified. As in 4.1 above, this can comprise a variety of different types of services and support, including financial support.

4.3 Family and friends foster carers – 'Connected Persons'

Where a child is looked after by the local authority, we have a responsibility wherever possible to make arrangements for the child to live with a member of the family who is approved as a foster carer (Section 22 of the Children Act 1989). The child can be placed with the family members prior to such approval, subject to an assessment of the placement, for up to 16 weeks.  However, police and children's social care checks must be undertaken of all relevant family or friends who will care for the child prior to the child being placed, even in emergency situations.   The 16 week temporary approval can only be extended for up to 8 weeks in exceptional circumstances with prior approval by the fostering panel. In this context the carer is referred to as a Connected Person and the process of obtaining approval for the placement is set out in the Placement with Connected Persons Procedure.  Where temporary approval is given to such a placement under the procedure, the carers will receive financial support on a regular basis. This may cover placements at very short notice.

In addition the child will have a placement plan which sets out the specific arrangements surrounding the child and the carers including the expectations of the foster carers and the support they can expect to receive to enable to fulfil their responsibilities for the child.

The assessment and approval process for family and friends who apply to be foster carers for a specific Looked After child will be the same as for any other foster carer except that the timescales for the assessment are different where a child is already in the placement as indicated above. In all other respects the process is the same as for any other potential foster carers and is set out in the Assessment and Approval of Foster Carer Procedure. An information pack will be available to potential foster carers about the process and they will be given the name and contact details of the social worker from the Fostering Service allocated to carry out the assessment.

Once approved as foster carers, they will be allocated a supervising social worker from the fostering service to provide them with support and supervision; and they will receive fostering allowances for as long as they care for the child as a foster carer.

While the child remains a looked after child, as a foster carer, they will be expected to cooperate with all the processes that are in place to ensure that the child receives appropriate care and support, for example, contributing to reviews of the child's Care Plan, cooperating with the child's social worker and promoting the child's education and health needs.

Authority for day-to-day decision making about the child should be delegated to the carer(s), unless there is a valid reason not to do so.

4.4 Child Arrangements Order

A Child Arrangements Order is a Court Order which sets out the arrangements as to when and with whom a child is to live, spend time or otherwise have contact.

These orders replace the previous Contact Orders and Residence Orders.

A Child Arrangements Order may give parental responsibility to the person in whose favour it is made. Parental responsibility is shared with the parents.

Child Arrangements Orders may be made in private family proceedings in which the local authority is not a party nor involved in any way in the arrangements. However, a Child Arrangements Order in favour of a relative or foster carer (who was a 'Connected Person') with whom a child is placed may be an appropriate outcome as part of a permanence plan for a Child in Need or a 'Looked After' child may be eligible for financial support, pending an assessment of financial need.

The local authority may pay Child Arrangements Order Allowances to relatives or friends, unless they are a spouse or civil partner of a parent, with whom a child is living under a Child Arrangements Order. This is set out in paragraph 15 of Schedule 1 of the Children Act 1989, however this is discretionary.

4.5 Special Guardianship Order

Special Guardianship offers a further option for children needing permanent care outside their birth family. It can offer greater security without absolute severance from the birth family as in adoption.

Relatives may apply for a Special Guardianship Order after caring for the child for one year. As Special Guardians, they will have parental responsibility for the child which, while it is still shared with the parents, can be exercised with greater autonomy on day-to-day matters than where there is a Child Arrangements Order.

Special Guardianship Orders may be made in private family proceedings and the local authority may not be a party to any such arrangements. However, a Special Guardianship Order in favour of a relative or foster carer (who was a 'Connected Person') with whom a child is living may be an appropriate outcome as part of a permanence plan for a Child in Need or a 'Looked After' child.

Where the child was Looked After immediately prior to the making of the Special Guardianship Order, the local authority has a responsibility to assess the support needs of the child, parents and Special Guardians, including the need for financial support.

4.6 Adoption Order

Adoption is the process by which all parental rights and responsibilities for a child are permanently transferred to an adoptive parent by a court. As a result the child legally becomes part of the adoptive family.

An Adoption Order in favour of a relative or foster carer (who was a 'Connected Person') with whom a child is living may be an appropriate outcome as part of a permanence plan for a Child in Need or a 'Looked After' child.

Local authorities must make arrangements, as part of their adoption service, for the provision of a range of adoption support services. They then have to undertake assessments of the need for adoption support services at the request of the adopted child, adoptive parents and their families, as well as birth relatives. The support required is then set out in an Adoption Support Plan and this may include financial support.

See also Adoption Support Procedure.

5. Provision of Financial Support - General Principles

There are three categories of payment, which may be considered. One or more of these may be applicable, depending on the particular circumstances of the case:

  1. Subsistence crisis (one-off) payments

    These should be used to overcome a crisis, following the best assessment that can be achieved in the circumstances;
  2. Setting-up

    These are for such items as clothing, furniture, or bedding. The social worker must be satisfied that the carers' financial position justifies the payment through a financial assessment. Assistance may be given subject to conditions, including repayment in certain situations. However, in most situations, it will be inappropriate for the Department to seek to recover money provided under these circumstances;
  3. Weekly support contribution

    It is possible for the local authority to make regular payments where family members or friends care for a child whether or not the child is Looked After. Where regular payments are to be made, relative carers should be assisted to maximise their Income/Benefit as regular payments may adversely affect an individual's claim to income support.

    In all cases where regular financial support is agreed in principle, a written agreement will be drawn up detailing the level and duration of the financial support that is to be provided, and the mechanism for review. Where the child has needs assessed as needing an allowance the provision of an allowance will be dependant on the financial situation of the proposed carers. In some instances carers will not receive an allowance because of the level of their income;
  4. The adoption team will be responsible for undertaking the financial assessment according to the standard DfE criteria and the head of service must approve. Any financial assessments must also be presented to the resource and care panel, which will have overview for these financial arrangements.

The following criteria will be applied to all such payments:

  • Payments will only be made where the needs of the child are such that they require additional financial support;
  • The purpose of the payments must be to safeguard and promote the welfare of the child based on their assessed needs;
  • As part of the assessment, a view should be taken as to whether the carers need financial support based on their reasonable requirements in taking on the care of the child;
  • There are no other legitimate sources of finance;
  • Payments will be paid to the carer, not the parents;
  • The payment would not place any person in a fraudulent position;
  • All payments must be reviewed by the Resource and Care Panel, and be reviewed on an annual basis.

6. Accommodation

The children's services department works with the housing department to ensure that, whenever possible, family and friends carers living in social housing are given appropriate priority to move to more suitable accommodation if this will prevent the need for a child to become looked after.  Where potential carers live in private sector accommodation the social work team will discuss with them whether they can move to larger accommodation if needed and will discuss the needs of the family with Housing colleagues.

7. Supporting Contact with Parents

The authority is under a duty to promote contact for all Children in Need, although this differs depending on whether or not the child is Looked After.

Where the child is not Looked After, we are required to promote contact between the child and his/her family 'where it is necessary to do so in order to safeguard and promote his or her welfare'. As part of the support arrangements, it may be identified that specific assistance is required to ensure that any such contact can be managed safely. If necessary, information will be made available to family and friends carers about local contact centres and family mediation services, and how to make use of their services. Where we do not share PR with parent's we cannot restrict contact between a child and any parent with PR without the required agreement from the Court. Where it is felt that contact may place a child at risk the team manager must talk urgently to their Service Manager and Legal to seek the appropriate advice.

Where a child is Looked After, we are required to endeavour to promote contact between the child and his or her family 'unless it is not practicable or consistent with the child's welfare'. The overall objective of the contact arrangements will be included in the child's Care Plan and the specific arrangements will be set out in the child's Placement Plan - see Contact with Parents/Adults and Siblings Procedure. Where there is a Court mandated Contact Order and it is felt that this needs to be varied we must consult urgently with Legal to seek advice on varying the order.

8. Family Network Meetings

Family network meetings (FNM) are meetings held between social workers and family members, which aim to achieve the best outcomes for children. They promote the involvement of the wider family to achieve a resolution of difficulties for Children in Need, and may help to identify short-term and/or permanent solutions for children within the family network.

We will offer a family network meeting at an early stage. If a child becomes Looked After, perhaps following an emergency, without a family network meeting having been held, then (where appropriate) we will arrange one as soon as possible.

In cases that are involved in the Public Law Outline process, or of particular complexity where there is a risk a child could become accommodated, a family group conferences can be convened by the coordinator, which will involve the professional network along with the family and social worker. It will be expected that a family network meeting led by the child's social worker will have already taken place in all but the most exceptional or urgent situations.

9. Complaints Procedure

Where a family or friends carer is not satisfied with the level of support provided to enable them to care for the child, then they have access to the local authority's complaints process. Our aim would be to resolve any such dissatisfaction without the need for a formal investigation but where an informal resolution is not possible, then a formal investigation will be arranged.

The timescales and process are set out in the Children's Social Care Statutory Complaints Procedure. See also Bexley Complaints and Information requests.

Annex A: Caring for Somebody's Else's Child - Options

Click here to view Annex A: Caring for Somebody's Else's Child - Options.